Report issue on LUGO app

In the previous posts shared with you, LUGO is able to show you Causeway Link (CW) bus arrival timings, the latest news and happenings wherever you go and these are just two of the app’s main functions! Do you know you can also provide immediate feedback via the *icon at each bus stop screen on the app too?

All you have to do, is the tap on the icon at the top right corner at the screen of the bus stop and your feedback will be sent to us immediately! Once the feedback have been received by our customer service team, we will reply and address your issues as soon as we can.

We are constantly striving to improve and enhance our features. If you would like to provide any feedback or suggestion, you can do so via “Email feedback” on LUGO app or send it to us directly at

Stay tuned for more new and exciting features coming your way soon!


*Only available on Android phones.

Oct, 04, 2018